Customs Assistance
Full customs clearance, documentation, and border compliance designed to reduce delays.
PREMIUM CUSTOMS SUPPORT • GOMA, RDC
Welcome to ADA AGENCY
From customs documentation to warehouse coordination and real-time client support, ADA Agency helps businesses move faster and stay compliant with modern digital workflows.
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OUR LOCATION
Goma, DRC
Ville de Goma, Commune de Goma, Quartier Les Volcans, Av. La Corniche, Rue Vers Grande Barrière
About ADA Agency
Modern logistics and customs support engineered for growth
Located in the heart of Goma, ADA Agency delivers logistics, customs clearance, and digital client support through a premium platform built for transparency, speed, and compliance.
Why choose us
Smarter workflows for customs and logistics.
Client first
24/7 support with real-time WhatsApp and email assistance.
Our Services
Complete logistics experience with premium customs delivery.
A modern service suite built to support cross-border shipments, customs procedures, warehouse operations, and client communications.
Freight Transportation
Secure and reliable movement of cargo across the region with responsive tracking.
Client Support
Real-time support desk for quotes, customs questions, and operational updates.
Official SOP & Client Support
A complete client support system for customs, logistics, and vehicle procedures
This website is the official online gateway for ADA Agency. It showcases our structured customs workflow, client communication channels, and support features based directly on our standard operating procedures.
Customs & Logistics SOP
- 1. Client intake and T1 document reception
- 2. Clear cost analysis for DGDA and fees
- 3. Payment assistance for customs, Roditor, parking, and OCC
- 4. Inspection and warehouse escort support
Vehicle IT & Documentation
- 1. Vehicle declaration under Car IT process
- 2. DGI perception note and CADECO payment coordination
- 3. Plate and carte rose request management
- 4. DGDA exit approval and file closure
Official Features
Designed for client success
Our service delivery is built around official client support, transparent customs guidance, and digital status updates that let clients feel confident at every stage.
1
Transparent cost breakdown
Clients receive clear fee estimates for customs, parking, and special procedures.
2
Real-time support channels
WhatsApp and email support are linked directly from the website for fast assistance.
3
Official document tracking
We help clients track T1, DGDA inspections, and DGI document progress with clarity.
Client support
Built for urgent inquiry handling
A gamified quote and support experience helps clients complete their request quickly while showing progress and trust signals.
Modern UX
Progress bars & input feedback
Console-ready
WhatsApp request generation
Contact
Talk to the team that manages customs and logistics end-to-end.
Reach us for quotes, client support, or operational inquiries. We make every form submission easy and fast.
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Official website • Trusted customs partner
Address
Ville de Goma
Quartier Les Volcans
Av. La Corniche
Phone
+250 788 521 852
+250 786 262 261
+32 488 86 56 86
contact@adaagency.com